You can place an order directly through our website by selecting your preferred size and completing checkout. Once your order is confirmed, you’ll receive a confirmation email with your order details.

Each product includes a detailed size chart on the product page. We recommend reviewing the measurements carefully before placing your order. If you need guidance, you may contact us with your height and usual size, and our team will help suggest the closest fit. Please note that fit preferences vary, and we are unable to guarantee a perfect fit.

Yes, custom sizing is available on most of our products. If a product supports custom sizing, you’ll see a “Custom Size” option on the product page. Please select it and enter your measurements using the provided fields. For accurate sizing, we recommend referring to the “How to Measure” guide before submitting your measurements. Please note that custom-sized orders may involve additional processing time or charges, which will be indicated at the time of selection.

We make every effort to display product colors as accurately as possible. However, slight variations may occur due to lighting conditions and individual screen settings.

Our pieces are crafted using premium fabrics such as net, organza, georgette, and other carefully selected materials. Fabric details and care instructions are mentioned on each product page.

The price listed on the product page is the product price inclusive of Duties/ Tariffs Shipping charges are calculated at checkout based on your selected shipping method. Any applicable taxes or duties are covered by Agapi and will not be charged separately at delivery.

We occasionally run promotions and special offers. Any active discounts will be visible on the website or announced on our official Instagram page.

Prices and promotions may vary between online and in-store purchases. We recommend checking the final price on the platform where you plan to place your order.

We offer the following shipping options: Standard Shipping: $15 Expedited Shipping: $30 Free Shipping: Available on orders $199 and above Shipping charges are automatically calculated and displayed at checkout.

Each product has a specific processing time, Orders are typically shipped within 24 hours, with an estimated delivery time of 2-4 weeks. Once shipped, delivery timelines vary based on your location and the courier partner. Please note that processing time and shipping time are separate.

Expedited shipping is a faster shipping option once your order has been dispatched. It does not reduce the product’s processing or production time.

You may contact us before placing your order with your required date, you can write us to orders@agapiclothing.com and we will check if it is feasible based on current timelines. However, delivery by a specific date cannot be guaranteed.

Yes. Once your order is shipped, tracking details are shared via email or WhatsApp. If you have not received tracking information, please contact our support team,or write email to orders@agapiclothing.com with your order details

Tracking details are shared once your order is dispatched. If you need assistance, please reach out with your order number to orders@agapiclothing.com

If your order has crossed the promised timeline, please contact us with your order number to orders@agapiclothing.com. Our team will check the latest update and assist you.

You can reach us via email based on the nature of your inquiry: General support & inquiries: 📧 support@agapiclothing.com Order-related questions (orders, shipping, returns, exchanges): 📧 orders@agapiclothing.com

Yes. You may also reach out to us via Instagram, Facebook, or WhatsApp, and our team will assist you based on availability.

Our teams operate across time zones to provide near 24-hour coverage. Response times may vary depending on the channel and time of contact, but we aim to respond as quickly as possible during business hours.

Returns and exchanges are accepted as per the policy listed on our website. Items must be unused, unworn, and returned within the eligible timeframe mentioned in the policy.

Please contact us with your order number and the reason for exchange. Our team will guide you through the next steps.

Once a return is received and approved, refunds are processed to the original payment method within the timeframe mentioned in our policy.

We sincerely apologize for the inconvenience. Please share clear photos or videos of the issue along with your order number, and our team will assist you promptly.